• Why Leaders Need an AI Strategy

    Look, let’s be honest with each other. Most organizations aren’t doing AI strategically; they’re aimlessly boarding the hype train. They’re reactively experimenting and responding to pressure. And everyone is sort of hoping it works out. I’ve seen leaders authorize AI tools because a colleague did it. I’ve seen directors greenlight pilots because “we should do …

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  • What Is a Product, Really?

    If you ask ten product people what a product is, you’ll probably get twelve answers, and at least three small arguments. Some say it’s a thing you sell. Others claim it’s a service. A few will use nice buzzwords along the lines of  “value delivery.” We’ve spent years dissecting that question, and spoiler alert: a …

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  • The Spark of Life: How Products Really Begin

    Every product begins somewhere. Sometimes with a business plan, sometimes with a late-night brainstorming session, but more often than not… with frustration, a sudden “click” because of nature, or a spot of market gaps. In our Scrum class (or really, any proper product management class), we talk a lot about empiricism, making decisions based on …

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